[vc_row][vc_column][vc_empty_space][vc_text_separator title=”F.A.Q. (Frequently asked questions)” border_width=”2″][vc_empty_space][vc_column_text]SHIPPING INFO (Manufacture & Postage comes from the USA)
Where’s my order?
Domestic USA orders are shipped via postal airmail or UPS – you will be emailed the tracking number when your order ships out.
Canada & other international orders are shipped via postal airmail. Each order is assigned a shipment number, but unfortunately, there is no tracking available for international shipments, but don’t worry: postal airmail delivery success rate is over 99.5%. Please see below for estimated delivery times.
Do you ship to my country?
Here are the countries my supplier ships to: United States of America, Canada, Great Britain, Australia, Austria, Bahrain, Belgium, Brazil, British Virgin Islands, Bulgaria, Cayman Islands, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Guam, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Republic of Korea, Latvia, Liechtenstein, Luxembourg, Macao, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Saudi Arabia, Singapore, Slovenia, Spain, Sweden, Switzerland, Taiwan and U.S. Virgin Islands.
If your country isn’t listed, then we cannot fill your order online. Please contact me via the contact page to find out if you can arrange special shipping. It may involve shipping to myself then onwards to you which will at least, double shipping costs.
How much does shipping cost?
Shipping and handling cost is automatically calculated during checkout. Please put the items you’d like into the shopping cart and select the appropriate zip code (for USA orders) or country to find out the various shipping options and costs.
Approximate shipping costs are (suitable to change without notice):
Tees: US – $3,95 / R.o.W. – $ 5,95 (plus $2 per additional tee)
Tank tops / Long Sleeves / Ringspun / Hoodies / Oversize / Ladies fitted: US – $5,95 / R.o.W. – $ 5,95 (plus $2 per additional tee)
Sweatshirts: US – $7,95 / R.o.W. – $ 9,95 (plus $2 per additional tee)
How long does it take to ship?
Your shirts are custom printed just for you! In most cases, your order will be packed and shipped out our doors within a few days. Sometimes it does take longer when we’re jammed, especially during holidays, so please don’t wait till the last minute to order!
If you want faster delivery, we do offer Priority Mail, Express Mail, UPS Next Day and UPS Second Day Air. Those orders also get priority printing.
If you live outside of the United States, your package will be shipped by postal airmail. In most countries, postal service is very quick and reliable – the slow step is usually customs clearance. Because the rate of custom clearance varies from country to country, we cannot give a definite time frame of delivery. Standard international shipping may take 2 to 10 weeks, and if your package is held for customs inspection, it may take a few weeks longer.
You can choose expedited shipping methods for international destinations. These usually take about 1 to 2 weeks to be delivered, subject to customs delay.
Because customs clearance is outside our control, we are unable to provide time-definite delivery guarantee for both standard and expedited international shipping.
Why can’t I buy certain items if I live outside the United States?
Some items cannot be shipped outside of the United States because of size, weight, value or other restrictions. If you really, really want it, please contact us and we may be able to arrange an alternate shipping method.
What are the tee sizing charts?
For measuring and sizing guide, see t-shirt sizing guide.
Does washing them affect the print?
All digital printed clothing, especially those designed with darker colours, are likely to fade over time. Digital designs can be preserved very well for 1-2 years if these simple care instructions are followed.
Why so few colour options on the tees?
Again, since i am a small company, i can only have so many options… plus i believe the artwork suits some coloured tees better than others. In the future, i hope to have more options available.
Orders shipped to California are subject to sales tax.
Orders shipped outside of the United States may be subject to custom duties and other fees. Since these are calculated by each country upon arrival, we do not know how much they will be. You are responsible for any customs duties and fees.
GUARANTEE, REFUNDS & EXCHANGES
Our T-shirts and products come with a 60-day money-back guarantee. Items must be in resaleable condition (T-shirts must be unworn and unwashed). Defective products may be exchanged or returned for a refund. There is no restocking fee for returns – you will get the full purchase price of the item, less the shipping and handling fee.
To initiate the refund process, please contact me via the contact page.[/vc_column_text][vc_empty_space][vc_column_text]Art:
Do you do commissioned art?
At the moment, i´m afraid i do not have the time to do commissioned pieces… but i do plan on taking some on later in the year.
Do you sell prints?
Yes, i sell limited runs of prints of selected designs, see the store for availability.
Where do you get the photos?
I take the photos of the piggies myself, and the rest is either stock photography for backgrounds, or are created originally within Photoshop.
Where do you get the clothes for the Guinea Pigs?
I do not! Quite simply, any clothing or additional items are added within Photoshop. I know some people dress up their Piggies, i personally don´t do that.[/vc_column_text][vc_empty_space][vc_column_text]The products:
What quality are the prints/posters?
The posters are 50cm x 70cm and printed on high quality 120g poster paper. They are hand trimmed so they may be a mm bigger or smaller. A3 prints are printed on 300g matt paper. The artwork is printed at A3 size but there will be a white border of around 20mm along each edge if you require that, otherwise they are easy to trim to exact A3 size.
Each poster and print are checked for quality and will be numbered and signed as they will be done in limited runs.
How are the t-shirts printed?
The t-shirts are done by one the finest companies in World who specialise ONLY in custom digital printing for independent artists. The artwork is digitally printed (similar to home printing on paper, except special ink and machines are used) and they are also printed on high quality tees. This is the reason the tees are not sold at such a cheap price, i only use what i would wear myself. Each shirt is also checked for quality and hand packed, so you can be sure it will be in perfect condition upon arrival.
If you have any other questions not listed here… just drop me a message via the contact page and i will get back to you as quickly as i can.[/vc_column_text][vc_empty_space][/vc_column][/vc_row]